Refund policy

Farmhaus + CO. warrants to the original purchaser the repair or replacement of any purchase which is defective in material or craftsmanship for a period of 6 months from the date of possession. The decision to repair or replace will be at the sole discretion of the manufacturer. Should Farmhaus + CO. determine that repair is impractical, you will be furnished with a substitute piece of the same style, stain colour and quality. To make a claim, please contact us with your original sales receipt.

While we are committed to providing a positive client experience, our pieces are made to order by hand with natural elements with natural variations; therefore all sales are final and we cannot accept returns outside of confirmed defective items. Please contact owen@farmhausandco.com  if you have any concerns about your purchase.

Please note that all work is FOB our studio- once it leaves, whether shipment arranged by a client or by Farmhaus + CO., we are not liable for any damages that may occur during transportation. This includes late charges that may arise from shipping delays, damage to crates, lost or stolen work. The cost of shipping, handling or packaging the piece(s) to be returned to the manufacturer or to an agreed third party for repair or replacement is not part of the product warranty.

Note to our trade and wholesale partners: Special circumstances will allow for an exchange for shop credit if the original product is returned undamaged.